iPhoneAlert
1 Copper

What's wrong with my Dell Inspiron 15-3521?

Whenever I turn it on, it always beeps 4 times, then a break, 4 times again, then a break and then 3 times. 

Before that, the laptop fell on its side off of a metre and a half desk. The screen was very dark and I couldn't see a thing. It got fixed and was working fine until my friends and I accidentally whacked it. Then it started to do the things at the beginning of this post.

Does anyone know what's wrong?

0 Kudos
1 Reply
Moderator
Moderator

RE: What's wrong with my Dell Inspiron 15-3521?

Hi IPHONEALERT,

It so might have been that the circuits were probably damaged from the fall.

Now, the 4 beeps indicate a memory issue - download the service manual here - http://dell.to/20ZyccH - remove and reseat the memory modules and check. Try each module in each slot. If you find a bad module, replace it. If nothing works, replace the motherboard.

If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ

You could also order the parts here - http://bit.ly/2iBV3z8

Also, please click my DELL-username and write me a private conversation with the service tag and your Name for case records.

Let us know if you have any other queries.

Thanks and Regards,
DELL-Rishi
Social Media and Communities Professional
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

0 Kudos