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Whea logger corrected error 17

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I have a Dell Inspiron 13 7000 series 2 in 1 laptop.  I have a lot of warnings of the above mentioned error 17.   

Log Name:      System
Source:        Microsoft-Windows-WHEA-Logger
Date:          6/12/2016 1:17:55 PM
Event ID:      17
Task Category: None
Level:         Warning
Keywords:     
User:          LOCAL SERVICE
Computer:      2in1-Tablet
Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Bus:Device:Function: 0x0:0x1C:0x0
Vendor ID:Device ID: 0x8086:0x9D14
Class Code: 0x30400

The details view of this entry contains further information.
Event Xml:
<Event xmlns="schemas.microsoft.com/.../event">
  <System>
    <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{C26C4F3C-3F66-4E99-8F8A-39405CFED220}" />
    <EventID>17</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2016-06-12T20:17:55.080612800Z" />
    <EventRecordID>5100</EventRecordID>
    <Correlation ActivityID="{E89294C3-7D3F-4728-B212-42B024874EE0}" />
    <Execution ProcessID="1460" ThreadID="4504" />
    <Channel>System</Channel>
    <Computer>2in1-Tablet</Computer>
    <Security UserID="S-1-5-19" />
  </System>
  <EventData>
    <Data Name="ErrorSource">4</Data>
    <Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data>
    <Data Name="FRUText">
    </Data>
    <Data Name="ValidBits">0xdf</Data>
    <Data Name="PortType">4</Data>
    <Data Name="Version">0x101</Data>
    <Data Name="Command">0x10</Data>
    <Data Name="Status">0x406</Data>
    <Data Name="Bus">0x0</Data>
    <Data Name="Device">0x1c</Data>
    <Data Name="Function">0x0</Data>
    <Data Name="Segment">0x0</Data>
    <Data Name="SecondaryBus">0x0</Data>
    <Data Name="Slot">0x0</Data>
    <Data Name="VendorID">0x8086</Data>
    <Data Name="DeviceID">0x9d14</Data>
    <Data Name="ClassCode">0x30400</Data>
    <Data Name="DeviceSerialNumber">0x0</Data>
    <Data Name="BridgeControl">0x0</Data>
    <Data Name="BridgeStatus">0x0</Data>
    <Data Name="UncorrectableErrorStatus">0x0</Data>
    <Data Name="CorrectableErrorStatus">0x1</Data>
    <Data Name="HeaderLog">00000000000000000000000000000000</Data>
    <Data Name="Length">672</Data>
    <Data Name="RawData">435045521002FFFFFFFF02000200000002000000A0020000361114000C0610140000000000000000000000000000000000000000000000000000000000000000BDC407CF89B7184EB3C41F732CB571311FC093CF161AFC4DB8BC9C4DAF67C10406EE637E1ABDD10100000000000000000000000000000000000000000000000010010000D0000000010200000100000054E995D9C1BB0F43AD91B44DCB3C6F3500000000000000000000000000000000020000000000000000000000000000000000000000000000E0010000C00000000102000000000000ADCC7698B447DB4BB65E16F193C4F3DB00000000000000000000000000000000030000000000000000000000000000000000000000000000DF00000000000000040000000101000010000604000000008680149D000403001C00000000000000000000000000000000000000108042010180000007001100134872054200117000B2440000004801080000000000000037080000000400000000000000000000000000000000000001000114000000000000010011000600010000000020000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000043010000000000000002000000000000E306040000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</Data>
  </EventData>
</Event>

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RE: Whea logger corrected error 17

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In case this helps you - I experienced the exact same error on the exact same item x8086:0x9D14 and it is like pulling your hair out trying to figure out what is causing it

It was challenging hunting down exactly where/what this is. However, if you go into Device Manager in Windows, then change the view to "by connection type" and shuffle through all the PCI Express Root Port, you will likely find a Dell Wireless 1820 802.11ac something or other. Well the driver my system was using was incorrect and I needed to get one from the website. Note - there were too, this was the one that fixed my problem: "Dell Wireless 1820 WiFi/Bluetooth Driver"

NOTE THIS IS NOT "Dell Wireless 1810/1820 WiFi/Bluetooth Driver" which does NOT fix the problem. Even though Dell puts them both in the list, they did not both work in my case. 

If you want to confirm this is the source of the issue in device manager, right click Dell Wireless 1820 then go to Properties > Detail > Select Parent from the drop down. You will see VEN 8086  9D14 !

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RE: Whea logger corrected error 17

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I have been doing more testing on my Inspiron 17 and discovered the Blue Screens, which happened initially, were caused by the Dell Product Registration utility.

The WHEA-Logger warnings were also tied to the Bluetooth, as mentioned, on the Intel Wireless-AC 3165 card, As  A newer Bluetooth driver will probably help  but I upgraded my card to an 8260 and have had no more warnings...  

_____________________________________
XPS 9365, Inspiron 7567 Gaming, Inspiron 7779, XPS One 2720

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Highlighted
Not applicable

RE: Whea logger corrected error 17

Jump to solution

In case this helps you - I experienced the exact same error on the exact same item x8086:0x9D14 and it is like pulling your hair out trying to figure out what is causing it

It was challenging hunting down exactly where/what this is. However, if you go into Device Manager in Windows, then change the view to "by connection type" and shuffle through all the PCI Express Root Port, you will likely find a Dell Wireless 1820 802.11ac something or other. Well the driver my system was using was incorrect and I needed to get one from the website. Note - there were too, this was the one that fixed my problem: "Dell Wireless 1820 WiFi/Bluetooth Driver"

NOTE THIS IS NOT "Dell Wireless 1810/1820 WiFi/Bluetooth Driver" which does NOT fix the problem. Even though Dell puts them both in the list, they did not both work in my case. 

If you want to confirm this is the source of the issue in device manager, right click Dell Wireless 1820 then go to Properties > Detail > Select Parent from the drop down. You will see VEN 8086  9D14 !

View solution in original post

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5 Rhenium

RE: Whea logger corrected error 17

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I am getting the error on a new Inspiron 17 7779.  The first 30 minutes I had the system, it Blue Screened 3 times.  It is no longer Blue Screening but I am seeing errors and warnings I have never seen on a system.

I will get the warning whenever I open Disk Management.  The first BSOD could be tied directly to that activity.  It takes a minute or two for the warning to show up in the Event Viewer.

Something which seems strange to me is the System Device "PCI Express Root Port #5 - 9D14 does not seen to have a driver.  It loads a null driver meant to stop the "Yellow Bang" symbol which would show the device is not configured correctly.

I am wondering if a 6th Generation chipset being used with a 7th Generation Processor is involved.

I also notice if you show devices by connection in Device Manager, there are two PCI Express Root Complex listings.  The  Root Port #1 - 9D23 shows in one but the #5 - 9D14 is not shown on the other...

I have updated the Bios and all other drivers are update.  Hopefully, a driver will be released shortly to fix this situation.  I still have 27 Days to report the situation officially.

_____________________________________
XPS 9365, Inspiron 7567 Gaming, Inspiron 7779, XPS One 2720
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Highlighted
5 Rhenium

RE: Whea logger corrected error 17

Jump to solution

I have been doing more testing on my Inspiron 17 and discovered the Blue Screens, which happened initially, were caused by the Dell Product Registration utility.

The WHEA-Logger warnings were also tied to the Bluetooth, as mentioned, on the Intel Wireless-AC 3165 card, As  A newer Bluetooth driver will probably help  but I upgraded my card to an 8260 and have had no more warnings...  

_____________________________________
XPS 9365, Inspiron 7567 Gaming, Inspiron 7779, XPS One 2720

View solution in original post