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evil_mike
2 Bronze

Re: When will the XPS M1730 fully support Windows 7?

So here's a question:  what does it take to get a response from a Dell representative on these forums?  I appreciate that we've all come together to discuss this, but it seems like the root of the issue (lack of official support) hasn't received a satisfactory answer and Dell's silence is starting to be a little concerning to me.

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goobs23
1 Copper

Re: When will the XPS M1730 fully support Windows 7?

Yes, I have had A10 for probably 5 months. The only drivers not working are the base system and the code 43 with both my SLi graphics. I still have no NVIDIA Control Panel, I deleted all drivers and reinstalled the latest from NVIDIA's website. I have installed Ricoh. Everything installs and after I restart it just continues to have the same problem with the code 43 on my device manager. I am still on VGA graphics or w/e comes with the computer on integrated. I am not sure what else I can do. I have installed the Phsyx off of NVIDIA's website, but it says I have no drivers for that installed either. I see this when I select it from the start menu. Any more info you need from me to decide what could be wrong.

Thanks for the help.

ronmancvu
1 Copper

Re: When will the XPS M1730 fully support Windows 7?

This is a totally awesome thread to read, now that Dell has just replaced my old E1705 with an M1730. 

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mpwentzel
1 Copper

Re: When will the XPS M1730 fully support Windows 7?

Did you upgrade or install a fresh copy of Win 7?  If you did a fresh install to a formatted drive, what order did you install drivers?  The reason I ask is that it's generally a good idea to install the Chipset drivers first, before any other drivers. 

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goobs23
1 Copper

Re: When will the XPS M1730 fully support Windows 7?

I did not choose the upgrade option, but I did end up keeping the old files. I didnt clean install. I went from Vista 32 bit to 7 64 bit. I do not remember the exact order I installed drivers in. I am just hoping that a driver does get released that can fix my computer. It does not make since why nothing on my computer registers my graphics cards are there.

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evil_mike
2 Bronze

Re: When will the XPS M1730 fully support Windows 7?

My advice is to do a clean install.  I have always been highly suspect of doing any kind of software upgrade.  I always lean toward the clean install, especially when it comes to operating systems.   To put it another way, I doubt a driver will fix the issue since it's hard to tell what the root cause is to begin with.  Furthermore, you went from a 32-bit OS to a 64-bit OS.  My suspicion is that may be part of the issue (the drivers will likely be different and Windows is having a hard time determining what's what).  Of course, if Dell actually SUPPORTED Windows 7 on the M1730, then you could call them...sigh. *wishes they had a "beating a dead horse emoticon*

Best of luck.

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mpwentzel
1 Copper

Re: When will the XPS M1730 fully support Windows 7?

Personally, I don't think there's a problem with the drivers that are available to your system.  It's sounding more like a corrupt install to me...

I suspect that the upgrade has something to do with the problem you are seeing.  I bet that if you were to install Win 7 64 to a formatted hard drive, and then follow the installation of drivers that I outlined in my original post, you would have success.  I no longer use OS upgrades because I have seen so much unexplained weirdness occur, and would always end up saving off the data and starting over with a clean install.

However, I can't 100 percent guarantee this will cure your woes, and don't want to cause you more problems than you currently have.  If it were me, I would install a new pair of hard drives configure them for RAID 0 (or RAID 1 if you prefer), and would install Win 7 to the clean drive.  That way, you would still have your original (albeit somewhat crippled) Win 7 installation on the original drives.  Sounds to me like you might be at the point of having to make this decision anyway...

I don't think there is any other advice I can give you beyond this.  Good luck, and if you think I can be of any additional help, let me know.

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mpwentzel
1 Copper

Re: When will the XPS M1730 fully support Windows 7?

JINX! emoticon.Wink.title

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evil_mike
2 Bronze

Re: When will the XPS M1730 fully support Windows 7?

Good lord.  Dell just deleted my reposting of my transcript of my useless online chat with their support because it violated the ToS.  Sigh.  Anyway, I called the support number after getting nowhere with the online chat and found out that Dell is currently writing Windows 7 compatible drivers for the M 1730.  The gentleman that I spoke to said they should be out in the next two weeks.

I suggested that Dell do a better job of providing support information for systems that are not CURRENTLY on the Windows 7 HCL, but will be in the future.  He said that the information he gave me is new and it will be on the site soon.  He said that the M 1730 is compatible with Windows 7, but some drivers need to be updated (duh).

Furthermore, he said that Dell WILL support M 1730 hardware issues (i.e. a graphics card fails and needs to be replaced), even if Windows 7 is running on the system.

We'll see...

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goobs23
1 Copper

Re: When will the XPS M1730 fully support Windows 7?

I got to the post because it sent it to my email. I am glad to hear that there is a possible solution out there without the clean install. I have gone to so much trouble to get my computer back to how I like it. I would almost do anything over a complete reinstall of the system. I hope in 2 weeks we will get that driver.

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