I recently bought a dell 640, it was working fine until this morning. When i switched it on i got a white screen, i cannot see anything on the screen.
I connected a external screen and the laptop is working fine, but the default screen is not working.
The laptop itself was not dropped or bumped, what happend what could be wrong.
I have "white screen" problem also. The warranty on my LS recently expired. Last week, I noticed the image on the screen would disappear (and only a white screen remaining) if I tilted the screen beyond, say 120 degrees recline. If I puled the screen more upright by a few degrees, the image returned. Yet as the days passed, the angle I had to adjust the screen became so great that it was only open (space between screen and keyboard) by about 45 degrees. Now, there is no image at any angle, just the white screen.
I emailed Dell Tech Support. This is their response and I quote:
"As per our records, your service warranty has expired. In that case, you can opt for Out-of-Warranty repair. The base cost of repair for an out of warranty system is $269 which includes labor, shipping both ways, and any parts other than a motherboard or LCD (plus $699 if the LCD or motherboard needs to be replaced)." (end quote)
So a conceivable repair job of almost one thousand dollars! Well, as you can imagine, I 'd and then I 'd!
I have a sneaking suspicion that the problem is something minor, less than a Ben Franklin. I looked around on Ebay and saw a LCD INVERTER BOARD (P/N 6134T) and a LCD FLEX CABLE (P/N1134T). Anyone out there ever replaced one of these? Would one of these items fix my problem? If so, which one, or do I need both?
Sorry Dell, but can't afford the big buck repair right now. Any advice from Dell customers would be greatly appreciated! Thanks!!!
I'm running a Latitude Cpi A (P2 333mhz). I just started having this white screen problem. At first it happened during Windows, but now the screen goes completely white shortly after the Dell Logo appears. I can't get a regular screen back without using an external monitor. I get about 10 seconds of good visual before the screen goes white.
Does this also sound like a video flex cable problem? What is the best way to fix this problem myself?
I can get my screen back by opening and closing the top until it returns. Must be a problem with the mechanism in the hinges. This is my third Dell laptop with an issue (different one each time). May be my last :0