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Nick chauhan
1 Copper

White spot on screen

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Hello my name is Nick  and i have dell inspiron 3542 i5 1.7Ghz Laptop. Sometimes ago i noticed that little white spot one to two appeared on my laptop screen. Those spots only visible on bright colors like white and blue color. After i saw on community and i follows i upadate both nvidia and intel graphics driver still problem remain my laptop still in warrenty so what shoul i do?

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6 Replies
9 Rhodium

RE: White spot on screen

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Run the built-in self test (hold D through powerup).  Do the faults show?

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Nick chauhan
1 Copper

RE: White spot on screen

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Yes that spots showed on white blue and pink screen not on purple and red..

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9 Rhodium

RE: White spot on screen

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That means the screen needs to be replaced.

Contact Dell to arrange a warranty replacement of the screen.

Nick chauhan
1 Copper

RE: White spot on screen

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Ok..thanks for the support but one question if i m not replace my screen so there in the future the amount of white spot increase on my screen?

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9 Rhodium

RE: White spot on screen

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It depends on the cause - if it's a screen going bad, the number of spots will likely continue to increase.  If it's pressure damage (such as from putting the system into a tight case with other items), you can invest in a padded case to reduce the pressure on the system.

Nick chauhan
1 Copper

RE: White spot on screen

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Once again thanks for ur quick responses.  The laptop is on service center now. Thanks for ur quick response thats why j bought dell instead of HP.

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