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Last reply by 09-14-2004 Unsolved
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2 Bronze
2 Bronze
8829

Will anyone give a solution to my problem??? Computer wont run on battery!

I have an Inspiron 1100.  When I remove the ac adapter, the computer shuts down!  I saw some other posts with the same problem, but nobody answered!

When I try to find out the details about my battery, it says it is 100% charged and it is working fine.

What can be the problem?

 

 

Replies (6)
4 Tellurium
520

Kris1,


You may either have a faulty battery or a problem with the charging system. Run the Dell Diagnostics and see if a hardware problem is located, either way you will need to contact technical support to get your system serviced.


You can email Dell by Clicking Here for assistance.

Please include your system service tag and a description of the problem and troubleshooting done to try to resolve it.

You can also call Dell Technical Support. The phone number to contact our US Mobile Computing Hotline is 800-822-8965 for Corporate/Government Accounts or at 800-247-9252 for Direct accounts.

You will be connected to a Technical Specialist who will help you resolve the issue over the phone or arrange the appropriate service.


If you are outside of the United States, you will need to contact Dell in your global area.



Thank you for choosing Dell.

2 Bronze
2 Bronze
520

Thanks for the reply.  I solved the problem and my battery is workin fine.  But another problem has come up!  The battery is not getting charged! I think the problem is with the AC adapter.  Will DELL replace my AC adapter with a new one??

 

 

 

 

3 Argentum
520

hey monkey, if you want your question answered, you should ask nice, and say please and thanks....
2 Bronze
2 Bronze
520

hey donkey,

did u not see i said thanks and the reply i got? and moreover **** off!

3 Argentum
520

look at your initial post and your title.  you sound like a rude arrogant monkey.  i'm just telling it like it is.  no need to be offended, its you, its who you are, be proud of it, embrace it.

heehaaw.

 

p.s. hows that cr.ap computer of yours working?  mine is working perfect.

2 Bronze
2 Bronze
520

I have a similar problem with my inspiron 8200. I ran it for a while keeping it connected to the AC adaptor etc. I believe that the problem in my case is related to the Battery Charger board which I have so far been unable to attain from Dell. If you or anyone else finds out the particulars so that I can fix my otherwise good computer let me know. Thanks
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