RANGRANG5577
1 Nickel

Windows 10

Dear Sirs

Purcahased Dell Laptop in July 2012 Inspiron 5520 with windows 7.  Later upgraded to 8.1 pro. when it was rolled out during Oct 2012.  Came to know that windows 10 can be downloaded when the same was launched on Juy 29th.  I have made an reservation also and windows icon is appearing in the task bar.  When i clicked,  it said,  you will be notified shortly.  Till this time no notification received. Can any one help me why i am not getting the windows 10 notification when i have licensed version of Windows 7 and later upgraded to 8.1pro.

Recently , for the past 3 or 4 months,  unable to update windows , the details are below

KB3087916; KB3004365; KB3069114; KB3078601; KB3078601; KB3089023; KB2976978; KB3044374; KB3077715; KB3083325.

Pl help/suggest how to update the above.  Will there be any interlink for not receiving notification for free download windows 10.  I have also tried through trouble shooting mode but no result.

Regards

S. Ranganathan

918870015154

Chennai, India

Regards

S.Ranganathan

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4 Replies
Philip_Yip
5 Iridium

RE: Windows 10

Ensure you have the latest BIOS version A14:

http://downloads.dell.com/FOLDER01496770M/1/5520A14.exe

http://dellwindowsreinstallationguide.com/updating-the-bios/

After that use the Windows 10 Media Creation Tool to Upgrade to Windows 10. See here:

http://dellwindowsreinstallationguide.com/upgrading-to-windows-10/

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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RANGRANG5577
1 Nickel

RE: Windows 10

Sir

Thanks for the swift response.  Gone through your guidelines and noted the upgradation is a lengthy process.  I am  NOT a tech personal.  As per Microsoft,  they will upgrade on the background and notify.  I am waiting for the same. My question is why I am not getting even after month and half.?   Still how long I have to wait.  OR

Is there any software problem in my system.  Pl help

Regards

S.Ranganathan

PS :  as per your advise  I have verified the BIOS which is the latest version A14.  However, I have downloaded the latest version.

Regards

S.Ranganathan

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RE: Windows 10

Hello and good evening

There should be a "white icon" with (4) sections. This is the Windows 10 download. Left click on it and be patient and it will load W10 which will take approximately 1 1/2-2 hours.

Mark

Never used W8.1 but it should be there.

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RANGRANG5577
1 Nickel

RE: Windows 10

Thanks for the interest shown on my queries.

As per your advise,  did the left click over windows Whiel icon.  The following message seen

Get Windows 10;  Check your upgrade status;  Go to windows update

When i clicked the first one,  the message was YOUR FREE UPGRADE IS ON THE WAY and at the bottom OK , NOTIFY ME WHEN READY.    I made a click over that but nothing happened.

When i clicked the second instruction,  YOUR UPGRADE IS RESERVED.  THERE IS NOTHING YOU NEED TO DO RIGHT NOW; YOU WILL GET A NOTIFICATION ON YOUR PC WHEN WINDOWS 10 IS READY TO INSTALL .   So far no notification is received.  Already month and half  is over. Still the notification not received. 

Pl guide

Regards

S.Ranganathan

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