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January 22nd, 2017 02:00

Windows 8.1 Image for my Venue pro

I recently tried to update to windows 10 on my tablet and it completely corrupted the recovery partition need to reinstall 8.1, have my install key but Dell site says no image for my tablet, any ideas. Not sure if posting to correct forum

4 Operator

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6.4K Posts

January 23rd, 2017 16:00

:emotion-2:

You upgraded to windows 10 ? If no, click on the link below:

Windows 8.1

If yes, click on the link below:

Windows 10

4 Operator

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6.4K Posts

January 23rd, 2017 19:00

Or.....

Download Dell Recovery & Restore to a USB drive. Please click on link below:

www.dell.com/.../keyincloud

January 23rd, 2017 19:00

I checked the site and dell say there is no image available for my service tag #

4 Operator

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6.4K Posts

January 23rd, 2017 19:00

Please click on link below, hopefully it will be a help to you.

Dell Windows Backup Media and Recovery Options | Dell US

EDIT:


January 25th, 2017 02:00

I tried several times

January 25th, 2017 02:00

I did but when I try to open zip file it says that it is empty even though download shows that it is 500mb

4 Operator

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6.4K Posts

January 25th, 2017 05:00

4 Operator

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6.4K Posts

January 25th, 2017 06:00

Or.....

EDIT / Step 2: Start, or boot, the nonworking computer from the Dell Recovery & Restore USB drive

4 Operator

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6.4K Posts

January 25th, 2017 06:00

" I checked the site and dell say there is no image available for my service tag # "

Please, keep in mind, the Dell Factory Image Restore to restore factory settings is for only computers that came preinstalled with Windows 10. Please list exactly Dell model number; Ex: Dell Venue 5830 Pro

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