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Windows is frozen after installing i7-2960xm
Hi, I have a Dell Latitude xt3 Laptop, I just try to install an i7-2960xm processor, after installing, I run a diagnostic and everything is passed, but when I reboot and login to Windows, it is frozen. I shut down and reboot it happens the same thing. I run a diagnostic again and it passes all of the tests, but when I exit out and reboot this time I get an error code M1004. I install back i5-2520m processor or i7-2640m processor, the laptop is running good. I did try the i7-2960xm with Dell M6600 and it works fine. I know that the Dell Latitude xt3 support i7 second generation and I did try i7-2630qm and it worked fine. also I did try the i7-2960xm on another Dell Latitude xt3 and it happens the same thing.
if Any one knows anything about this, please help.
thank you so much
ejn63
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January 4th, 2014 12:00
There's no way an XT3 convertible is going to handle a 55W Extreme quad-core CPU - the mainboard isn't designed for it.
The other CPUs use 20W less power -- the M1004 is an overheat error -- the voltage regulators on the mainboard can't deliver the power needed by the Extreme Edition CPU.
qnguyen
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January 4th, 2014 13:00
ejn63
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January 4th, 2014 14:00
No, that's a 45W CPU - and it's amazing that even works. The EE processor uses another 10W -- no way that mainboard will reliably power that CPU. Even the 45W CPU likely will have overheating issues.