I recently purchased a DELL Inspiron 15 7000 series laptop computer.
Windows Media Player for Windows 10 will only play the audio portion of .MPG files. The video portion of the .MPG file will not play. (.MP4 files are working fine)
If I transfer the .MPG file to my (now) old DELL laptop which is running Windows 7, the .MPG files plays both audio and video...as one would expect.
This suggests to me the issue has something to do with the video card in my new DELL Inspiron 15 7000 laptop computer.
How can/do I go about resolving this issue so that I can play .MPG videos on my new DELL laptop?
I followed the link you provided and attempted to download the CODEC. However, I received the message that the CODEC was only good for Windows 2000, Windows XP, and Windows Server 2003.
I am running Windows 10. Is there a CODEC for Windows 10 you can direct me to?
Lets take a look at what codecs are present and i may be able to help with any missing codecs.
Open windows media player (just search for media player)
Click Help and choose "about Windows media player" (click Organize, layout, show menu bar if you cant see help).
Click Technical Support Information under About Windows media player.
A Support Information page should open where you should be able to find lists for Audio, Video and MPEG codecs. and list the formats that the codecs support. Under Video Codecs do you have the following?
DMO, Mpeg43 Decoder DMO
DMO Mpeg4 Decoder DMO
Do you have Microsoft DTV-DVD Video Decoder under MPEG / DVD filters?
If you haven't already you may need to download the Windows 10 DVD player as well. Please let me know if the problem continues, what codecs are listed under media player and if you have the DVD player or were able to download it and we can go from there.
Specialize in Laptops, Mobile Devices