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gardj87
1 Copper

Windows won't boot after memory upgrade Dell inspiron 14R

Hello All.

I have a Dell inspiron 14R n4010, actually working with 4GB ( 2 x 2gb 1RX8 PC3-10600S-9-10B2 1033mhz DDR3).

I am trying to upgrade memory to 8 GB with 2 x 4gb DDR3L - 1600 SODIMM 1.35V CL11  recommended by Crucial.com (crucial.com/usa/en/scanview/B8204BC231D926C3).

After upgrade memory,  Bios phoenix (version A13) recognize it.  but windows 7 Home Premium 64 bits won't boot.

I read so many post about this problem, but I can't find an answer how to solve it. I tried updating BIOS and did not work. Tried to change memory speed, but BIOS does not leave me to change settings.

Is this memory really compatible with Dell inspiron 14R n4010?  anyone knows how to solve this problem?

Thanks

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9 Replies
Mary G
6 Indium

RE: Windows won't boot after memory upgrade Dell inspiron 14R

Ask Crucial support if you can't get an answer here. Crucial is good for helping with problems like this when you buy memory from them. A13 is the latest bios. IMO 4GB is plenty of ram for this 5 yr old model. Replace the 4GB and use it until you can buy a new computer.

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Moderator
Moderator

RE: Windows won't boot after memory upgrade Dell inspiron 14R

Hi GARDJ87,

Does the system work fine with the old memory installed? What happens when you try updating the BIOS?

Dell has not tested this model with 1600MHZ memory. We can assure it would work with 1333MHZ,

I have also checked on the Crucial website and the N4010 model is not listed as a system model in their tree.

Write me a private conversation with the service tag and your contact details(Name and Email) for case records.

Let us know if you have any other queries.

 

Thanks and Regards,
DELL-Rishi
Social Media and Communities Professional
#IWork4Dell
Dell Support Videos 
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aklee
1 Nickel

RE: Windows won't boot after memory upgrade Dell inspiron 14R

Run Memtest86+ on the new RAM.

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saiash.ca
1 Copper

RE: Windows won't boot after memory upgrade Dell inspiron 14R

Hi Rishi,

I am also facing the same problem. I have a Inspiron N 4010 laptop using crucial 8 gb ram (4 x 2) ddr3l-1600 sodimm.  Windows 7 Home premium 64 bit OS not loading getting Blue Screen Error saying IRQL_NOT_LESS_OR_EQUAL / PFN_LIST_CORRUPT. 

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Moderator
Moderator

RE: Windows won't boot after memory upgrade Dell inspiron 14R

Hi SAIASH.CA,

I have responded to your private message.

Kindly check and update.

Thanks and Regards,
DELL-Rishi
Social Media and Communities Professional
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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teech
1 Nickel

RE: Windows won't boot after memory upgrade Dell inspiron 14R

hi Rishi, i am also facing the same problem. i have a dell inspiron N4010 laptop using 2GB DDR3 10200 RAM, recently i try to upgrade another 4GB DDR 3 RAM (kingston), but window 7 not able to boot up again. if i change back to old RAM, window operate normal again. can help me to solve it?

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teech
1 Nickel

RE: Windows won't boot after memory upgrade Dell inspiron 14R

hi rishi, i am also facing the same problem, i have a dell inspiron N4010 laptop using 2GB DDR3 10200 RAM, recently i try to upgrade another 4GB DDR3 ram (kingston), but window 7 not able to boot up. if i change back to old RAM, window os will operate normally again. can you help me to solve this issue? thank you.

teech
1 Nickel

RE: Windows won't boot after memory upgrade Dell inspiron 14R

hi rishi, i am also facing the same issue.

i have a inpiron N4010 with 2GB DDR3 RAM, recenltly i upgrade another 4GB DDR3 RAM, but window not able to boot up. if i change back to old RAM, window operate normally again. can you help me to solve the issue?

Moderator
Moderator

RE: Windows won't boot after memory upgrade Dell inspiron 14R

Hi TEECH,

Is the new memory detected in BIOS? Does the system complete POST?

What is the specification of the new modules purchased?

Also, please click my DELL-username and write me a private conversation with the service tag and your Name for case records.

Keep us updated.

Thanks and Regards,
DELL-Rishi
Social Media and Communities Professional
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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