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Last reply by 06-24-2017 Solved
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Wireless Icon has a red X on it but I can't detect any problems

This morning, the wireless Icon has a red X on it but I can't detect any problems.  Usually the red X means the device is not connected or available.  However, everything is working fine.  I don't get any other warning messages and the virus scan checks out fine.  This is puzzling.  I have a Inspiron 13-5378 with Windows 10.

Solution (1)

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3 Argentum
8037

Hi KDWETZEL2 ,

Right click on wireless icon and click "Troubleshoot problems"

Go to Control Panel\Device manager and check for any bang under wireless driver.

Update the wireless driver from dell support site by selecting the operating system.

Lastly run the diagnostics by pressing F12 to check if all the hardwares are fine.

Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.

Let us know if you have any other queries

Dell-Vijay A
Social Media Support
#IWork4Dell
Dell Support Videos
Drivers and Downloads
Driver order

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Reply (1)
3 Argentum
8038

Hi KDWETZEL2 ,

Right click on wireless icon and click "Troubleshoot problems"

Go to Control Panel\Device manager and check for any bang under wireless driver.

Update the wireless driver from dell support site by selecting the operating system.

Lastly run the diagnostics by pressing F12 to check if all the hardwares are fine.

Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.

Let us know if you have any other queries

Dell-Vijay A
Social Media Support
#IWork4Dell
Dell Support Videos
Drivers and Downloads
Driver order

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