Unsolved
This post is more than 5 years old
1 Message
0
442
Wont turn on.
Hi, my dell laptop wont turn on at all. I tried plugging it in, thinking it was just dead, but it wouldn't turn on. i waited a few minutes, but then it still wouldn't turn on. i checked the light the show that it is charging, but the light wasn't on.
i tried unplugging everything from the laptop, taking out the battery, holding the power button for ten to twenty seconds, then putting the battery back in and plug in the power cord into the laptop. that didn't work. not even a screen with a text. i have tried looking at different diagnostics, but none fit the problem
What should i do?
Anonymous
274.2K Posts
0
September 30th, 2016 09:00
Hi,
Thank you for writing to us!
Kindly click on the link below which will give steps to troubleshoot which will help us identify the issue :
www.dell.com/.../en
Kindly also private message the service tag and email address.
Thanks
Robin