Highlighted
AndyCz
1 Copper

XPS 12 stuck on Dell logo after clean install

Hi there,

after a complete clean reinstall of Windows 8.1 on my XPS 12 (boot from USB, delete all partitions, do a clean install of Windows 8.1) the laptop won´t boot.

The Dell logo appears and it freezes. I can´t get into bios with F2 nor change the boot options with F12.

There is a blue bar on the screen and either F2 or F12 is highlighted.

No change to boot Windows or to boot from USB.

Any hints?

Regards

Andy

0 Kudos
1 Reply
FK-CHAN
1 Copper

RE: XPS 12 stuck on Dell logo after clean install

Hi,

Same problem here.. i did a reset pc and it was back to win 8. So i tried to upgrade to win10 again via  win10 media creation tool. And my xps 12 stuck on dell logo at the first reboot of the upgrade process..

Any help?

Thks

0 Kudos