XPS 13 (2015) i7 CPU Speed (again)

100% exact same problem, with same i7 and power companion.  Nothing in powercfg will address this issue.  Same exact .48 ghz.  Annoying as all heck, would appreciate Dell fix this.

Once the CPU is stuck at .48, nothing short of a restart  cycle will fix this.

Anyone from Dell reading these?  

ditto   100% exact same problem, with same i7 and power companion.  Nothing in powercfg will address this issue.  Same exact .48 ghz.  Annoying as all heck, would appreciate Dell fix this.

Brandon,

I found this myself after some time. But my maximum processor state was set to 5% in plugged and unplugged mode. Changing it to 100% made all the problems disappear.

I really don't know how anybody (@Dell) could think this makes sense.

Anyway, now it works fine.

And thanks for all the other suggestions as well!

Best wishes,

Andreas

Good work. This setting should not be available easily, as clicking the wrong choice can lead to problems. Almost nobody will ever use the settings. Setting the max at 100% and minimum at 5% is good, and allows the CPU to power down when demands are low. If you are doing low demand portable work, you can extend battery life by setting min and max to 5%.

Thanks, for posting your trouble here. Did you find a final solution after all? I have the same issue with Power Companion. CPU is also limited to 0.48, but I didn't realise it was only after sleep mode. Really annoying problem actually

Well it's a workaround, but it kills battery life. It is a bug on Dells side and it should be fixed with a bios update.

Just to throw my hat in to the ring here. I am having the same issue with my XP3 13 9343 i5. The last week or so I have noticed that intermittently it would drop the CPU down to 0.46 - 0.48GHz and stay there until I reboot (or sometimes something else will trigger it to go back to normal, maybe coming back from sleep? I havent fully tested yet).

This happens to coincide with when I bought the Dell Power Companion. I cant say for certain, but it seems to happen when I use the Power Companion.

Anyone found a fix for this yet?

Hi,

In my case the minimum and maximum CPU power consumption was set to 5%. You have to go to the advanced power settings, processor power management, minimum/maximum processor state. You might have different power plans for when you have your machine plugged in and when not. So you would have to change both of those..

Hope that helps and does the trick.

Best wishes,

Andreas

Another vote to blame the Power Companion. I plug my XPS-13 in at home through a power companion; don't have one at work. Only solution I had found was to shut down -- the problem persists across a restart. However, thanks to a previous post, I just tried sleeping with nothing plugged in (except a USB Human Interface Device... a Yubikey) and that seems to have fixed it.

I'm having the same issue, but it does not seem to be related to power companion. It happens for me when running on internal battery as well. About half the time when the machine wakes from sleep, the CPU is locked at .48GHz. Putting the machine back to sleep and waking again usually resolves it until the next time it sleeps. Anyone else found a fix or workaround other than the power companion thing? 

Does not work. Same problem here. My Dell laptop is a Inspiron 13 2 in 1

Setting the power profile to high performance is working for me. Thanks...