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XPS 13-9333, Windows 10, MiniDP output not working
It was working just fine for quite some time but then suddenly it is not functional any more, I cannot get any external monitor to be recognized. Tried with multiple TVs with miniDP-HDMI cable and computer monitor with miniDP-DP cable. Could it be that the port died, or is it a software error?
DELL-Chris M
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February 20th, 2017 09:00
How long was the mDP out port working? What were the last operating system changes that you made prior to the mDP failure?
nerealmea
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February 20th, 2017 14:00
It was working since I got the laptop a couple of years ago. I don't recall any changes.
DELL-Chris M
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February 21st, 2017 05:00
Once connected to a device and both are on, are you pressing Fn + F1?
nerealmea
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February 22nd, 2017 13:00
Yes. The external screen is not detected.
DELL-Chris M
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February 23rd, 2017 05:00
Before you contact Dell support to get the motherboard exchanged, you should backup all of your data to a USB hard disk drive, then attempt to do a Windows 10 reinstall.