lubbo500
1 Copper

RE: XPS 13 (9343) - Unable to upgrade to Windows 10 - Error 0xC1900101 0x30018

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Hi Kirk,

Thank you for the help. I have downloaded previously via the Media Creation Tool and run the install but it also failed. I don't have the product key for existing Windows 8.1 as it never came with the computer to do a clean install.  Can I request this from vendor or Microsoft?

Thanks.

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PaulOUK
1 Copper

RE: XPS 13 (9343) - Unable to upgrade to Windows 10 - Error 0xC1900101 0x30018

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Hi, I'm having the same issues ie unable to upgrade.

Computer configure is 8 RAM/512 SSD, i7 processor, XPS 13

Hope you can assist

Thanks

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lubbo500
1 Copper

RE: XPS 13 (9343) - Unable to upgrade to Windows 10 - Error 0xC1900101 0x30018

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Hi, 

Mine has now been sorted. The issue is with the SK Hynix SSD firmware. I tried to upgrade mine but could not, so Dell UK tech support did a remote session with my computer, sorted the firmware and installed my Windows 10, all working properly now.

PaulOUK
1 Copper

RE: XPS 13 (9343) - Unable to upgrade to Windows 10 - Error 0xC1900101 0x30018

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All sorted too Smiley Happy and W10 installed all ok in less than 2 hours.

I was sent a link to the firmware upgrade for the ssd.

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ChiLV
1 Copper

RE: XPS 13 (9343) - Unable to upgrade to Windows 10 - Error 0xC1900101 0x30018

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Dear Dell -Colin H!

My service tag is:<ADMIN NOTE: Service tag removed per privacy policy>. please help me to resolve it!

Thank you so much!

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ChiLV
1 Copper

RE: XPS 13 (9343) - Unable to upgrade to Windows 10 - Error 0xC1900101 0x30018

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Hi Colin!

i have same problem, my service tag is:<ADMIN NOTE: Service tag removed per privacy policy>. please advise me, how can i do?

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