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sash123
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XPS 13 9343 sound cracking/popping

Hello all,

I have had noise cracking/popping on my XPS intermittently for the last few months soon after I updated to Windows 10 Pro. The cracking seems to occur when I'm streaming something (i.e. YouTube, Netflix, Twitch, etc.) whether for one minute or several hours.

I have tried restarting the computer, updating drivers on the Dell website, disabling audio enhancers, disabling add-ons in Firefox. I can't seem to find any solution. It seems like a lot of people are struggling with this. Any other suggestions?

Thanks

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Moderator
Moderator

RE: XPS 13 9343 sound cracking/popping

sash123,

Reinstall the chipset drivers into the computer, reboot and then install the audio drivers. Below is a link to download the drivers for your computer. You can also adjust the Hardware Acceleration.

XPS 9343 Drivers, Downloads and Manuals


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