Puesmanana
1 Copper

XPS 13 9343 - ssd drive locked/blocked win10

Hi All

I have drooped my laptop and win10 crushed. 

Now every time when I turn it on  `No bootable device found`  appears.

BIOS diagnostic shows that drive is not detected. 

When I run win10 recovery options through pendrive it shows `drive is locked/blocked please unblocked it`

Thanks for any help and suggestions !

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3 Replies
LSUFAN51
5 Rhenium

RE: XPS 13 9343 - ssd drive locked/blocked win10

I'd suggest you reset BIOS defaults.

1.Power off system

2. Power on system, quickly start tapping F2 continuously. You should be in BIOS screen

3. Press F9  to load defaults and F10 to save, and then exit. Hopefully your system run normally.

LSUFAN51
5 Rhenium

RE: XPS 13 9343 - ssd drive locked/blocked win10

If resetting BIOS defaults doesn't work then I suggest you contact Technical Support in the link below:

www.dell.com/.../Contact-Information

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Puesmanana
1 Copper

RE: XPS 13 9343 - ssd drive locked/blocked win10

Does not help Smiley Sad I wonder how I can check If I can really unblock/unlocked or the SSD is permanently crushed. Sure I can check If the new one works but If yes still does not know If I can revive the old one with all the data.

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