gkm1234
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XPS 13 9350 Tape Sticking from Trackpad

On my new (refurbished) XPS 13 9350 there is a piece of tape sticking out of the trackpad's top left corner (see picture).  I was wondering what is the best way to remove it.  I tried to lightly pull it out but it didn't work. I could cut it with a razor but that may leave scratches no matter now careful I am.  Or I could open up the computer but I am not sure whether or not I can access to the trackpad.  

Did anyone else have a similar issue?  

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Moderator
Moderator

RE: XPS 13 9350 Tape Sticking from Trackpad

Our apologies. A Certified Refurbished laptop should not have this issue. You should contact Dell Technical Support and have them setup a like for like exchange. Or, use the Service Manual to disassemble it and remove that tape.

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