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December 29th, 2016 15:00

XPS 13 9350 static noise

Hi,

I have been experiencing static noise on my 3.5mm port. It starts immediately after selecting what type of audio device I've plugged in. I've tested it with different headphones and can even hear the static noise when closely listening to the built-in speakers. It's not overpowering but annoying. I've updated the audio drivers and the bios.

Thanks for your help,

Iso

December 30th, 2016 23:00

Hi Isometricy,

Thank you for writing to Dell Community Forum.

Please run the diagnostics and capture any error code or message you receive.

Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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