qvoice
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XPS 13 9350 won't boot, screen black

The three little power lights come on (on the cord plug, on the I/O button, on the front bezel) but nothing else happens.  No heat, no screen, no bios options (F2, F12).  Battery indicator shows it has charge.    It only went off warranty coverage 4 months ago.   Do I have to buy a dock to see if it will boot on an external monitor?   Or is there another possible way to revive it?

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RE: XPS 13 9350 won't boot, screen black

Hi qvoice,

This system has diagnostics leds i.e. bicolor power button LED. A specific blink pattern is followed by flashing a pattern of flashes in amber, followed by white. The pattern then repeats.

Is there any specific pattern followed by the power button LED? Can you feel the fan spinning?

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