amrunner4
1 Copper

XPS 13 963016GB/1TB SSD brand new with screen flicker and touchpad irregularities

I just received my XPS 13 9630 5 days ago.  Straight away I noticed not-so-occasional screen flicker/flash.  The trackpad also scrolls irregularly with variable speed, jumpiness, and even locking up completely.

This was WAY too expensive to have these problems right out of the box.  Before I RMA this, what simple things should I try myself?  Anything that involves a reinstall or BIOS involvement is beyond what I feel is worth keeping this machine for.

Any help is greatly appreciated.  Thank you, Andy