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pdxp
1 Copper

XPS 13 Kaby Lake - Frequent Crashes

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I got the system about a month ago and over the past several weeks it has been crashing extremely frequently. Initially it would not resume from sleep, now if I let the screen time out, it will not wake up. I've tried windows updates, windows memory diagnostic and new WiFi drivers. One day it crashed 7 times as I was trying to figure out the problem. If I try and disable or update the Wifi driver after its connected to a network it BSODs. I disabled as much power managment as I could related to WiFi and it seems to have reduced the frequency of crashes, the crashes occur whether or not its plugged in.

111416-13859-01.dmp 11/14/2016 4:39:00 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff801`fa24dcec nwifi.sys nwifi.sys+dcec NativeWiFi Miniport Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a510 4 15 14393 11/14/2016 4:40:54 PM

111516-9718-01.dmp 11/15/2016 4:35:13 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff804`8158dcec nwifi.sys nwifi.sys+dcec NativeWiFi Miniport Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a510 4 15 14393 11/15/2016 4:36:11 PM

111616-6796-01.dmp 11/16/2016 9:42:16 AM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff80b`7f9bdcec tcpip.sys tcpip.sys+2862b TCP/IP Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a510 4 15 14393 11/16/2016 9:43:18 AM

111616-6890-01.dmp 11/16/2016 9:33:14 AM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff804`0441dcec Qcamain10x64.sys Qcamain10x64.sys+1cd4 Qualcomm Atheros Extensible Wireless LAN device driver 12.0.0.279 x64 ntoskrnl.exe+14a510 4 15 14393 11/16/2016 9:33:50 AM

111616-7953-01.dmp 11/16/2016 9:27:32 AM MEMORY_MANAGEMENT 0x0000001a 00000000`00005200 ffffb50d`42e5b000 00000000`00000000 525cda28`b1f24a4c ntoskrnl.exe ntoskrnl.exe+14a510 NT Kernel & System 10.0.14393.576 (rs1_release_inmarket.161208-2252) x64 ntoskrnl.exe+14a510 4 15 14393 11/16/2016 9:28:24 AM

112216-8609-01.dmp 11/22/2016 9:36:18 AM MEMORY_MANAGEMENT 0x0000001a 00000000`00005200 ffffbb03`99a01000 00000000`00000000 6e4ac474`510fac39 ntoskrnl.exe ntoskrnl.exe+14a510 NT Kernel & System 10.0.14393.576 (rs1_release_inmarket.161208-2252) x64 ntoskrnl.exe+14a510 4 15 14393 11/22/2016 9:42:15 AM

120516-8671-01.dmp 12/2/2016 8:34:33 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff807`2d01dcec tcpip.sys tcpip.sys+2915c TCP/IP Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a510 4 15 14393 12/5/2016 9:02:17 AM

120716-6046-01.dmp 12/7/2016 12:20:45 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff809`4320dcec nwifi.sys nwifi.sys+dcec NativeWiFi Miniport Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a510 4 15 14393 12/7/2016 12:22:06 PM

121216-8906-01.dmp 12/10/2016 12:18:34 AM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff801`092edcec tcpip.sys tcpip.sys+2915c TCP/IP Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a510 4 15 14393 12/12/2016 9:04:12 AM

121516-6281-01.dmp 12/15/2016 1:35:40 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff808`05c4dcec nwifi.sys nwifi.sys+dcec NativeWiFi Miniport Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a6f0 4 15 14393 12/15/2016 1:36:37 PM

121516-6890-01.dmp 12/15/2016 12:53:48 PM MEMORY_MANAGEMENT 0x0000001a 00000000`00005200 ffffa80a`a8c92000 00000000`00000000 1dc31251`38720394 ntoskrnl.exe ntoskrnl.exe+14a6f0 NT Kernel & System 10.0.14393.576 (rs1_release_inmarket.161208-2252) x64 ntoskrnl.exe+14a6f0 4 15 14393 12/15/2016 1:01:00 PM

121516-6984-01.dmp 12/15/2016 1:22:13 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff800`3820dcec nwifi.sys nwifi.sys+dcec NativeWiFi Miniport Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a6f0 4 15 14393 12/15/2016 1:28:23 PM

121516-6984-02.dmp 12/15/2016 2:19:37 PM MEMORY_MANAGEMENT 0x0000001a 00000000`00005200 ffffd507`e10e1000 00000000`00000000 c44f17d7`a42ebd16 ntoskrnl.exe ntoskrnl.exe+14a6f0 NT Kernel & System 10.0.14393.576 (rs1_release_inmarket.161208-2252) x64 ntoskrnl.exe+14a6f0 4 15 14393 12/15/2016 2:27:07 PM

121516-7015-01.dmp 12/15/2016 11:28:56 AM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff802`9b97dcec nwifi.sys nwifi.sys+dcec NativeWiFi Miniport Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a6f0 4 15 14393 12/15/2016 11:30:33 AM

121516-7171-01.dmp 12/15/2016 9:59:01 AM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff80c`b517dcec nwifi.sys nwifi.sys+dcec NativeWiFi Miniport Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a6f0 4 15 14393 12/15/2016 10:07:31 AM

121516-9000-01.dmp 12/15/2016 11:10:57 AM MEMORY_MANAGEMENT 0x0000001a 00000000`00005200 ffffaa80`235ce000 00000000`00000000 83e36e2c`0af4b2a2 ntoskrnl.exe ntoskrnl.exe+14a6f0 NT Kernel & System 10.0.14393.576 (rs1_release_inmarket.161208-2252) x64 ntoskrnl.exe+14a6f0 4 15 14393 12/15/2016 11:28:12 AM

121816-6796-01.dmp 12/18/2016 4:48:02 AM MEMORY_MANAGEMENT 0x0000001a 00000000`00005200 ffffcf06`8afdc000 00000000`00000000 4338509c`e15d5bba tcpip.sys tcpip.sys+85eb0 TCP/IP Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a6f0 4 15 14393 12/18/2016 10:22:04 AM

121816-6921-01.dmp 12/18/2016 1:27:57 AM MEMORY_MANAGEMENT 0x0000001a 00000000`00005200 ffffc586`fb48b000 00000000`00000000 8a986bd2`e3c16cc8 ntoskrnl.exe ntoskrnl.exe+14a6f0 NT Kernel & System 10.0.14393.576 (rs1_release_inmarket.161208-2252) x64 ntoskrnl.exe+14a6f0 4 15 14393 12/18/2016 2:44:15 AM

8 Replies
lsenta
1 Copper

RE: XPS 13 Kaby Lake - Frequent Crashes

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+1

On my Dell XPS 13 Kaby Lake (9360),

Windows 10,

after ~30s in sleep mode, the machine reboots,

and the event logs shows the same error.

DRIVER_IRQL_NOT_LESS_OR_EQUAL

0x000000d1

00000000`decafc37

00000000`00000002

00000000`00000000

fffff80e`cbbedcec

pdxp, do you have virtualbox installed by any chance? It feels like I started seeing the issue after I installed it.

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pdxp
1 Copper

RE: XPS 13 Kaby Lake - Frequent Crashes

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Yes, you're right. The problem was with Virtualbox, if you reinstall it without it's network functions it will stop crashing.

seanturner83
1 Copper

RE: XPS 13 Kaby Lake - Frequent Crashes

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Is there an updated version of vbox? Or at least the bug being tracked somewhere? What exactly do you mean by without network functions?

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pdxp
1 Copper

RE: XPS 13 Kaby Lake - Frequent Crashes

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As far as I know the problem still exists with the latest version. If you deselect any network related options when installing VirtualBox, it won't crash anymore, but I'll still have network access within my VMs.

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lsenta
1 Copper

RE: XPS 13 Kaby Lake - Frequent Crashes

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RE: XPS 13 Kaby Lake - Frequent Crashes

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Thanks for sharing VirtualBox thing, I had it installed and I uninstalled it early today and the issue did not occur again so far.

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forrest79
1 Copper

RE: XPS 13 Kaby Lake - Frequent Crashes

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Hi, I have the same problem, but I need VirtualBox with network support for my work so I replaced wifi adapter for one from Intel (www.windowscentral.com/dell-xps-wifi-fix-upgrade-wireless) and everything is fine now...

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o00
1 Copper

RE: XPS 13 Kaby Lake - Frequent Crashes

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I had the same problem: BSOD, nwifi.sys. I removed all Killer software. No BSOD after it.

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