My year old XPS 13 Ultrabook's battery is not charging when plugged in. I measured the voltage of the power adaptor at the plug (the end that connects to the Ultrabook) and the voltage level seem fine at 19.4V
However when I plug and unplug the power when the Ultrabook is off, the LED turns on and off accordingly.
My Ultrabook is L321x, running Windows 7, and has BIOS A7 installed.
Does anyone have the same issue, and is there anything I can do to check what wrong?
Thanks for any help
Also, you can check the battery health from the ‘Dell Battery Meter’. The Battery Meter is used to check the status, life and health of the battery. To launch the Battery Meter:
Click ‘Control Panel’
Click ‘Power Options’ under ‘Hardware and Sound’
Click ‘Dell Battery Meter’
The battery status on this system can also be found using the LEDs, which are located on the right of the system. Press the button located near the LEDs to check the battery charge. Each glowing LED represents 20% of battery charge.
Hope this helps. Please reply if you have any other questions.