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I'm having the same trouble. I'd like to hear how things went with you before investing more in this laptop which may be a lemon. I wonder how many others are in this situation. Thanks for your help.
XPS 13 stopped charging literally two weeks after year warranty expired.
My wife is convinced it was programmed to die this way.
Bought a new Dell 45W power supply no change.
This is such a common problem why is there not a recall? Laptop that reliably dies after one year? Probably a $5 part in there is faulty but support seems to be happy to swap mobo without looking further. Anyone out of warranty is up the creek.
I had the same problem with my dell AC adaptor. It worked for a while then it stopped working. They sent me a new one and it works fine. If you bought a new adaptor then maybe the manufacturer will send you a replacement.
my xps 13 laptop that I pay 2500$ (for 2.5gig solid state) have this *** charging problem 1 month after the warranty died.....I change the power supply, the battery, the moterboard, I try everything (Im a computer ingeneer)....I've just been hang off on the phone by the dell support staff after 30 min of waiting and giving them my service tag 3 times....It's the last *** dell I buy .......