j_kour
1 Copper

XPS 15 4K, Samsung C27F591 Monitor and Windows 10

Hi all,

I bought the above monitor and I can't make it work properly on Windows 10. I connect the monitor using HDMI on a Dell XPS laptop. I have installed the driver from Samsung but I can't make the image look crispy and nice. This is how my Win bar looks like.

upload_2017-2-25_1-17-46.png

The Device Manager shows this:

upload_2017-2-25_1-19-45.png

When I update the driver (HDMI) the Wizard shows the Generic PnP Monitor.


upload_2017-2-25_1-21-48.png

My Dell XPS 15 4K comes with this adapters:

upload_2017-2-25_1-30-3.png

After inspecting the device manager, I can see there is an error somewhere: The device events indicate that the device is not migrated.

upload_2017-2-25_2-7-9.png

 

Does anybody have an idea how to correctly install the driver?

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