Tell me your experience with your Dell XPS 15 9530 about the Noise, did you have the issue also in your brand new laptop, i really want to know, because i ordered mine weeks ago, and will have it next month, i won't like that if i face this same issue.
Thank you, Please let me know
It is very surprising and sad to have a big company like dell being unable to identify the source of a coil noise that comes out of ALL the new XPS laptops. Given the resources Dell has, it should be an one day job for a Dell engineer to identify at least the source of the noise. But instead Dell is asking the users to provide feedback. This is really strange because because they don't need user feedback, ALL the XPS15 have this problem. To me it looks like Dell is just trying to make us believe that they can't fix the problem easy, so the matter will be forgotten in a few months and Dell won't have to replace ALL XPS15 laptops. SHAME ON YOU Dell. This is completely unprofessional.
just letting you know that I am one more person with that annoying high pitch sound problem.
Please add me to your update list Terry from Dell.
I am awaiting a fix from Dell. Lets hope it comes soon.
ALL the XPS15 have this problem.
Exactly, and technical support do nothing, I told them in December that ALL new XPS models will have this issue. I spoke to 2 managers and they said they would forward to R&D and let me know the findings and that never happened, no compensation, nothing. I'm very disappointed that Dell listen to their forums more than a telephone call to technical support. This should be an easy problem to identify, it does not require any customer device, Dell should use their own test devices... or employ me as a Test Manager emoticon.Cool.title
I'm experiencing what seems to be the same issue as well. I can vividly hear an extremely high pitched noise coming from my XPS 15 (9530). The noise is (not surprisingly) loudest when I pickup the laptop and hold my ear to the grille in the bottom. However, I cannot pinpoint the area where the sound is coming from.
I have found that the noise is most noticeable when the screen is updating for whatever reason (maximizing applications, watching video, scrolling through webpages).
I Hope you guys figure out a solution soon.