Doctor11
1 Copper

RE: XPS 15 9530 - Noise problem?

Sorry, wrong post. 

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Dnimyranib
2 Bronze

RE: XPS 15 9530 - Noise problem?

Did you get the unit yet? And if so have you checked to see if it has the coil wine problem too?

Hello Guys, 

My order was set to delivered to me on March 24th, but on March 20th i received an email saying that they send the order to me, and i go to their website, order is being sent to UPS,  until today i do not have yet my Laptop from UPS, still waiting

Like i said, once i get it, I will make for you an UNBOXING VIDEO, and Another USING IT to see how it acts, but we need to be together guys, complaining all around the internet in order to Dell take some serious measure to fix this issue. 

We have to make VIDEOS, upload them in YOUTUBE, and share them across all the Social Networks and Website,  otherwise Guys, Dell will never fix this issue, they prefer to keep selling BAD LAPTOP with NOISE to make money.

In their website, my order still in the road to get to me, but i ain't get it yet, 

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Dnimyranib
2 Bronze

RE: XPS 15 9530 - Noise problem?

Yes, I have my unit.  It's in the box, waiting to be returned for refund.

I turned it on once. The environment was noisy that I could not really confirm the noise from my ear. Furthermore, the machine came back with a bricked OS, thus I never tried to turn it on again.

But from the report that came with the machine, saying that nothing has been replaced, it's certain that the noise hasn't bee fixed. Moreover, during the time that the machine was at depot center, I checked it every few days. As far as I know, the only part that has been changed is HDD (Probably changed back after no luck.)

GUYS,  I DON'T THINK THIS ONE HAS NOISE ISSUE, GOD DAMN COIL WHINE,  AFTER A REFUND I THINK WE CAN TARGET THIS ONE,  WHAT DO YOU THINK GUYS ! I SEE SOME GOOD SPECS, WELL ONLY DIFFERENCE IS THAT RESOLUTION IS NOT QHD+   but     Full HD 

what do you think  : http://www.razerzone.com/ca-en/store/razer-blade-pro

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bekos
1 Copper

RE: XPS 15 9530 - Noise problem?

I would suggest you to go with the 14inch one. Similar hardware with the 17inch and better hardware than dell XPS 15 (excluding the 8GB ram which might be upgradable). AND it has the same resolution with the Dell XPS 15. Dell 15 might have a little better battery though BUT if you are an AC adapter user keep in mind that the "Optimize for Always on AC adapter" option in Dell XPS15 BIOS most likely doesn't actually work.

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noodle8or
1 Copper

RE: XPS 15 9530 - Noise problem?

Also, would like to query the state on people's produced Heat with this laptop?

when I received my laptop I had the Coil Whine as described, but also very poor Graphical performance

I did open up my unit to find to much paste applied.
Please see links below:-

http://twitter.com/Noodle8or/status/445805539889782784/photo/1

http://twitter.com/Noodle8or/status/445805575663009792/photo/1

my system, the amount of thermal paste applied From factory!!

I have put in artic silver 5. I haven't had a chance to fully test it yet. 

original Thread:-

http://en.community.dell.com/support-forums/laptop/f/3519/t/19563330.aspx 

RE: XPS 15 9530 - Noise problem?

Terry B, could you please provide us with an update regarding the coil whine. How long do we have to wait? What if a fix comes after our warranty expires? Please try and fix the coil whine issue. Because of this issue I am basically unable to use this laptop for my intended purpose as the noise is distracting to people I work with. For those of us that have this issue, what do we do? Do we just wait or pursue a fix from technical support or a replacement unit? I really don't want a refund as there's no other laptop like this out there; but Dell please keep us informed at the very least. 

Dnimyranib
2 Bronze

RE: XPS 15 9530 - Noise problem?

I received mine today and the NOISE was already unsoportable, all we have to do is us together open some tickets and send back the laptop.
noodle8or
1 Copper

RE: XPS 15 9530 - Noise problem?

Elder Gen XPS 15 (l521x hard case)

Sorry to Piggy Back on this thread some more.

but if anyone has been looking for a nice Plastic Hard shell, send a Product Request to Ipearl Mcover :-
http://ipearl-inc.com/request.html 

 

 

 

bekos
1 Copper

RE: XPS 15 9530 - Noise problem?

Dude, you just have to live with it. Dell is not going to fix this issue. Keep asking for replacements until you get a unit that is not very loud. I called Dell Australia's Pro support the other day. They guy had NO IDEA about the coil whine. But he also had NO IDEA about the GPU throttling (which is another issue of this laptop). I also asked Dell on twitter and facebook and they pretend like they have never heard of those problems. So, Dell IS NOT GOING TO FIX THE ISSUE. They are just messing with us. Like the Dell representative on this forum, Terry B, who is trolling us by telling that he will look into it. He could just freaking call the xps 15 engineering team and ask the guys: "Hello guys what is going on with the coil whine of dell xps 15?". We are all mentally capable to figure out that the above would take 30 minutes maximum. But Terry B is still "investigating" the problem several weeks now. So, get over it, he is trolling us, and Dell is not planning to fix the issues. Too bad we gave so much money and as a return we are getting trolled! 😄

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RE: XPS 15 9530 - Noise problem?

Hi all,

New BIOS update is out: A03. I will install this as soon as I'm home from work.

I'm sure we're all very keen to hear from anyone here if A03 helps.

CC

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