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BROnstott
1 Nickel

XPS 15 9550 Keyboard backlight not working

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Hi  My new XPS 15 Keyboard is not backlighting.  According to the specs, it should have that feature.  Tye manual says to change the options, use the Fn key and the right arrow, but that doesn't do anything.  Any ideas?

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4 Replies

RE: XPS 15 9550 Keyboard backlight not working

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Hi BRONSTOTT,

Thank you for writing to Dell Community Forum.

Try to toggle the <F10> key and check if the backlight works.

Please private message us the service tag of the system along with your email id (Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell

DELL-Akshatha M
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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BROnstott
1 Nickel

RE: XPS 15 9550 Keyboard backlight not working

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Thanks.  F10 worked!

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RE: XPS 15 9550 Keyboard backlight not working

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Hi BRONSTOTT,

Glad that the short cut worked.

Feel free to reach back to us if you have any more queries.

Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell

DELL-Akshatha M
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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cgillies
1 Copper

RE: XPS 15 9550 Keyboard backlight not working

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Is there a way to adjust the brightness of the keyboard?

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