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Avishai1b
1 Copper

XPS 15 9550 Stuck pixel

My XPS has a few problems but the main thing that i could not live with is the stuck pixel in the upper right corner, it's pinkish and ive tried a few methods to pix it and failed.

I am living in Israel and visiting US once 1 month for a few days. 

any suggestions what should I do? is that possible maybe to get just a new screen, while I can still use the laptop?

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4 Replies
8 Xenon

RE: XPS 15 9550 Stuck pixel

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Avishai1b
1 Copper

RE: XPS 15 9550 Stuck pixel

Yes I know about the policy, but I want to fix the problem. I will not use this computer with a stuck pixel. 

my question is, where to contact for a screen replacement/product replacement. or if its not possible i will just return the product for the money back.

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8 Xenon

RE: XPS 15 9550 Stuck pixel

You'll need to contact Dell customer support in your location. 

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kirkd
5 Rhenium

RE: XPS 15 9550 Stuck pixel

Are you really botherd by single stuck pixe in the corner of the screenl? I would be, but wouldn't pay for a replacwment.

Have  you searched the web for all pixel fixing techniques. Some actually work occasionally. You can replace the screen, but it's not cheap. You can have Dell or a local shop do it. 

XPS M1530, Win 10 CU Pro 32-bit
Inspiron E1705, Win 10 CU Pro 32-bit
Dimension 9100, Win 10 AU Pro 32 bit
Inspiron 660, Win 10 CU 64 bit
Inspiron 3668, Win 10 CU 64 bit
Asus T100 Tablet, Windows 10 CU 32 bit

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