flatproject
1 Copper

XPS 15 9550 - Touchpad has become very difficult to use. Probably because of battery swelling as described on numerous posts.

My touchpad seems to have gone up by 3-4mm from its normal position in the past few months making it very difficult to use.

As far as i understand from a number of posts in this forum it is probably related to a battery swelling.

My warranty expired exactly a year ago.

Is this a hazard? Can the battery explode? What is the action that needs to be taken? I really need to have the touchpad sorted out.

Bought it from DELL UK.

Thanks,

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Moderator
Moderator

RE: XPS 15 9550 - Touchpad has become very difficult to use. Probably because of battery swelling as described on numerous posts.

Hi flatproject,

Please PM me with your contact details and service tag. I'll look into options for you.


DELL-Alasdair R
Social Media Support
#IWork4Dell
I'm based in the UK and I'm usually available Monday to Friday 10am-5pm GMT (BST)
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