Chris Ecton
1 Copper

XPS 15 9550 backlight bleed return

I just purchased this XPS 15 out of the box and noticed backlight bleeding right away. I already asked for a return but how common is this with the infinity display? I'm concerned I'll get one that is worse!

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RE: XPS 15 9550 backlight bleed return

Thank you for your message, I sincerely apologize for any technical troubles you may have experienced with your Dell system.

This could be a one odd case where there was a LCD issue out of box. This is not a common occurrence. We can assure you that the replacement you get, will not have any such issues.

Do reach out to us if you need any assistance, we will be glad to assist you.

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