Unsolved
This post is more than 5 years old
1 Message
1
518
XPS 15 9550 power fails
A problem has developed with my XPS 15 - 9550 laptop where sometimes when I press the left ctrl or otherwise press on the bottom left of the chassis there is an immediate loss of power like I had pressed the off button. Then when I press the power button it boots up from scratch. I ran Dell diagnostics and everythng reported fine. It is under warranty. What is the course of action to get this resolved?