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David King1
1 Copper

XPS 15 (L521x) Unknown device, no driver installed

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Hi I have a Dell 15 (L521x) Service Tag: <ADMIN NOTE: Service tag removed per privacy policy>. I can't figure out what is giving me this error. Below are screenshots. Please if anyone can help please do so thanks.

 

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RE: XPS 15 (L521x) Unknown device, no driver installed

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Hi David King,

The hardware ID which you have provided is for ST Microelectronics Motion Sensor driver; please install this driver using the link below.

http://dell.to/1ioOcOi

I hope you find this useful.

Thanks and regards,
Senthil S
#iworkfordell.
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US / India . For Dell support videos click here.

David King1
1 Copper

RE: XPS 15 (L521x) Unknown device, no driver installed

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Thanks very much for your help.