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XPS 15 Laptop Battery swelled until trackpad stopped working
I have a XPS 15 that is just out of the warranty period but about a month or two ago I started noticing that the trackpad would not click down anymore. I don't use the trackpad very often so I don't know how long it has been like this but once I noticed the clicking issue I also noticed that is seemed like the trackpad was also sticking higher up then before. What are my options here?
Stephen
ejn63
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July 28th, 2017 05:00
Get the battery OUT of the system and out of your home - NOW.
Then contact Dell to see if they'll replace the battery out of warranty - they have in some cases done this.
The swollen battery is a safety issue - get it out NOW.