Pyxster
1 Copper

Re: XPS 15 fan, on/off/on/off, gahhh!!!

I got my XPS 15 yesterday, I was ready to box it up after a couple hours and send it back!  that fan pulsating is annoying!  I'd rather have it loud than the distracting start/stop/start/stop.  There is no reason it can't run at a normal speed and not rev up and down.  My friend just got an Alienware m14x, basically the same setup, his doesn't do this!  I'd even give up the battery life and disable the intel video, but you can't!

I have BIOS A05, latest Intel and NVIDIA drivers/software, all Windows and Dell updates.  Looks like this is a common problem.  And after my HDD crash on my new XPS 435 last year that Dell or Seagate wouldn't man up responsibility for, and now this!?!  Probably the last Dell I buy if I can't get it fixed before my return window is up.

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Frankie Cheng
1 Copper

Re: XPS 15 fan, on/off/on/off, gahhh!!!

Mine had the same problem. Read from other notebook review thread, i uninstalled all network meter, GPU meter gadgets plus i disabled all Dell pre-installed software like Dell Stage etc.... now the fan only start up every 30+ secs (while i am typing this , i have my word,excel and onenote all switched on together with IE9) . Right after i uninstalled the GPU meter gadget, i cannot hear the fan for 30secs. that is a big improve from every 3 secs  ! Try.

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Pyxster
1 Copper

Re: XPS 15 fan, on/off/on/off, gahhh!!!

As soon as I open a program that uses the NVIDIA card the fan goes to a normal speed, either completely silent or a constant low speed.   Also, the trick of putting the computer to sleep and waking it up will "fix" the problem.  Although a real solution from Dell is needed.  We shouldn't have to find work-arounds and uninstall included software to get the laptop useable.

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iamawb
1 Nickel

Re: XPS 15 fan, on/off/on/off, gahhh!!!

I am also having the same exact issue on my New Dell XPS L502x that was sent to me with BIOS A05 on 6/10/11. I am on the phone with Dell Tech Support right now only to find out that the issue was suppose to have been fixed with the release of A05 BIOS but I am telling them its not and many of us are having the same problem.

Yet they will replace my motherboard, heatsink, and fan anyways. I hope they get this fixed soon!

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Pyxster
1 Copper

Re: XPS 15 fan, on/off/on/off, gahhh!!!

Well, let us know if it works, but by reading other post and other sites, I don't think it will fix the problem.  Good Luck!

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iamawb
1 Nickel

Re: XPS 15 fan, on/off/on/off, gahhh!!!

After the parts got replaced, I had BIOS A04 and it was doing the same thing. Upgraded it back to A05 and SAME ISSUE with the FANS! grrr...

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OllieKM
1 Nickel

Re: XPS 15 fan, on/off/on/off, gahhh!!!

No, the newer BIOS would not help here, unless the temperature threshold has been changed.  I think it is a design issue with the chassis, which prevents the efficient dispersal of heat.   If it preventing you from using it, I would just send it back and ask for your money back.

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iamawb
1 Nickel

Re: XPS 15 fan, on/off/on/off, gahhh!!!

The laptop does not overheat at all. Actually it runs perfectly! The fan issue was also doing the same thing on the Dell Studio One 1909 (All-In-One) PC and Dell put out a BIOS to fix that issue and it worked. The problem is it kicks on HIGH then dims down and finally goes off only to repeat the process. Mine is blowing out cold air so its not a heat issue.

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nesazemunac
1 Copper

Re: XPS 15 fan, on/off/on/off, gahhh!!!

@iamawb, did you presented your problem to DELL?I don't think that they are reading these forum...

I have the same issue, it's not that annoying but if can be fixed...

Do you think we'll have to whait fom new bios release?

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iamawb
1 Nickel

Re: XPS 15 fan, on/off/on/off, gahhh!!!

Yes I have and they wanted to replace the heatsink and fan and tell me that would fix it but I told them it would not. Told a agent and supervisor which you have to remember they cant do anything its just a call centre. All they can do is report it to there engineer team. I have told them a BIOS Fix would be needed to fix this but I will call them again to do a follow up on if they are doing anything about it.

Your right its not that bad I cant even hear mine unless its really quite in the room. Hopefully it will get fixed soon. We just have to be patient so I keep telling myself.

 

🙂

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