This is a relatively new computer. Only a week or so old... Yet, I've experienced more than my fair share of Blue Screen Errors (12 and counting!!). Reading some of the other users' troubles, I guess it's a hard drive issue. Here are the summaries of the last 3 errors:
|Dump File||Crash Time||Bug Check String||Bug Check Code||Parameter 1||Parameter 2||Parameter 3||Parameter 4||Caused By Driver||Caused By Address||File Description||Product Name||Company||File Version||Processor||Crash Address||Stack Address 1||Stack Address 2||Stack Address 3||Computer Name||Full Path||Processors Count||Major Version||Minor Version||Dump File Size||Dump File Time|
|011715-6265-01.dmp||17/01/2015 06:59:43||0x00000133||00000000`00000001||00000000`00001e00||00000000`00000000||00000000`00000000||hal.dll||hal.dll+548b0||x64||ntoskrnl.exe+14f1a0||C:\Windows\Minidump\011715-6265-01.dmp||8||15||9600||316,272||17/01/2015 07:00:34|
|011515-9734-01.dmp||15/01/2015 09:50:47||0x00000133||00000000`00000001||00000000`00001e00||00000000`00000000||00000000`00000000||hal.dll||hal.dll+54800||x64||ntoskrnl.exe+14f1a0||C:\Windows\Minidump\011515-9734-01.dmp||8||15||9600||321,904||15/01/2015 09:51:49|
|011415-6093-01.dmp||14/01/2015 18:46:08||0x00000133||00000000`00000000||00000000`00000501||00000000`00000500||00000000`00000000||hal.dll||hal.dll+51c1||x64||ntoskrnl.exe+14f1a0||C:\Windows\Minidump\011415-6093-01.dmp||8||15||9600||322,968||14/01/2015 18:46:58|
If you can't read the whole table, here's a link with the same info.
I've noticed that it usually happens when I put the computer to sleep (closing the lid). When I try to turn it back on hours later, the device shows the lockscreen but is completely unresponsive - and I get an email (from Soluto) telling me that it experienced a blue screen error. So, I power it off manually then turn it back on and start using it normally again.
Also, the online Dell Diagnostics says everything's fine - as does the boot maintenance check.
Other than the crazy number of blue screens, rather silly trackpad design and questionable speaker positioning - I love this device. Please help!!