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XPS 9560 - Can't update Killer Wireless Suite as it can not remove the old version

I downloaded the new version of Killer Wireless Suite (Killer Wireless 1435 1535 WiFi Driver) and every time I try to install it, it says that there is an old version of the driver that should be removed. I agree, and then the installer stuck with "Removing Old Version Please Wait..."! Any idea how to remove the older driver and install the new one?

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3 Replies
Moderator
Moderator

RE: XPS 9560 - Can't update Killer Wireless Suite as it can not remove the old version

Hi.

Welcome to our community,

We’ll surely try and assist you. We request you to access control panel and completely uninstall the drivers related to the wireless card and then freshly install the drivers. Please let us know if the issue re-occurs after installing the drivers.

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RE: XPS 9560 - Can't update Killer Wireless Suite as it can not remove the old version

Actually I did the same on safe mode, and it uninstalled the old version and installed the new version without any problems

Moderator
Moderator

RE: XPS 9560 - Can't update Killer Wireless Suite as it can not remove the old version

Good to know that Mahmoud. If there are any other issues that need to be addressed, now or in the future, please feel free to reach out to us. Have a good one.

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