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XPS 9560 - Can't update Killer Wireless Suite as it can not remove the old version
I downloaded the new version of Killer Wireless Suite (Killer Wireless 1435 1535 WiFi Driver) and every time I try to install it, it says that there is an old version of the driver that should be removed. I agree, and then the installer stuck with "Removing Old Version Please Wait..."! Any idea how to remove the older driver and install the new one?
DELL-Lijo J
532 Posts
0
March 30th, 2017 01:00
Hi.
Welcome to our community,
We’ll surely try and assist you. We request you to access control panel and completely uninstall the drivers related to the wireless card and then freshly install the drivers. Please let us know if the issue re-occurs after installing the drivers.
Mahmoud Abdel-F
8 Posts
1
March 30th, 2017 02:00
Actually I did the same on safe mode, and it uninstalled the old version and installed the new version without any problems
DELL-Lijo J
532 Posts
0
April 4th, 2017 19:00
Good to know that Mahmoud. If there are any other issues that need to be addressed, now or in the future, please feel free to reach out to us. Have a good one.