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230690
XPS M1330 - Fingerprint reader
Hi,
I have an XPS M1330 and was fed up with Vista 64-bit, so I just upgraded it to 7 Ultimate 64-bit.
The only thing that is not working now is the fingerprint reader. I downloaded the available drivers (unfortunately only Vista 64) and installed the application, but it is the application showing a message that there is no device installed.
The device was working propperly before I upgraded to Windows 7, so it shouldn't be that it broke down. Any suggestions?
Thanks
Claudio
shamz19
5 Posts
0
October 5th, 2010 06:00
Hi similar problem here,
I also have an XPS M1330 and upgraded it to 7 professional.
The fingerprint software drivers have installed but the fingerprint sensor cannot be found??
Please advise!
shamz19
5 Posts
1
October 5th, 2010 15:00
Hi
Found the answer: Thanks MisterV
http://en.community.dell.com/dell-groups/new-to-community/f/3511/t/19300594.aspx
Control Panel, Hardware and sound, Biometric Device, Password when prompted and ready to go!
macdarabutler
3 Posts
0
January 12th, 2011 01:00
Cheers shamz19, that was easy through Windows OS. Good old Windows 7!
rafatjan
1 Message
1
May 17th, 2015 19:00
Hi,
I have an XPS M1330 and was fed up with Vista 64-bit, so I just upgraded it to 7 Ultimate 64-bit.
The only thing that is not working now is the fingerprint reader. I downloaded the available drivers (unfortunately only Vista 64) and installed the application, but it is the application showing a message that there is no device installed.