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gregmy123
1 Copper

XPS M170 Display Issue

Hi,

 

My laptop diplay has started to distort-many rows of multicolored blocks across the screen.

 Can anyone help me with this?

 I deleted the Graphic Card driver and installed latest driver from Nvidia and used system restore-no help.

OS: XP Media Center Edition SP2

CPU:2.00GHZ RAM:2GB Graphic Card-Nvidia Geforce GO 7800 GPX

 

Thank you     

 

gregmy123 

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4 Replies
TheRealFireblad
5 Rhenium

Re: XPS M170 Display Issue

Welcome to the forums Smiley Happy

 

That sounds like a problem with the graphics card... but I'd suggest you run the diagnostics tests (F12/Fn at startup), to see if you can get confirmation?

 

 

 

 

BTW: What's with the weird choice of font? It's not nearly as easy to read as this forum default?

From experience, I've found that:   “Beauty is in the eye of the beer-holder”!!

 

XPS M1730:

Smoke Grey Magnesium Alloy Chassis - with White LED Backlights
17" UltraSharp WUXGA Widescreen TFT (1920 x 1200) with TrueLife
Intel Core 2 Duo Processor T9300 @ 2.50GHz (800 MHz FSB, 4MB L2 cache)
4GB (2x 2GB) Patriot Signature PC2-5400 @ 667MHz
DUAL 512MB Nvidia 8800M GTX cards in SLi + 128MB Ageia PhysX
640GB SATA II (2x 320GB WD Scorpio Black 7200rpm)
8x Super-Multi DVD±RW
Creative X-Fi Notebook (ExpressCard) + Creative GigaWorks T40 Series II
Integrated 2MP Webcam
Dell Wireless 355 Bluetooth 2.0 Module
Intel Next-Gen Wireless-N Mini-Card
TV Tuner and Dell Travel Remote Control
4-in-1 Flash Card Reader (SSD/MMC/MS Pro/xD)

230W AC Adapter / 9-cell Lithium-Ion Battery

Windows 7 Home Premium (64bit)

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gregmy123
1 Copper

Re: XPS M170 Display Issue

Hi

 

I will run the diagnostic. the distortions show up on a secondary monitor so it most likely is Graphics Card? By the way can I use a second monitor while in Safe Mode? 

Sorry about the font! I was messing around with Arial Black.

 

Thank you!

 

Gregmy123 

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TheRealFireblad
5 Rhenium

Re: XPS M170 Display Issue


@gregmy123 wrote:

 

the distortions show up on a secondary monitor so it most likely is Graphics Card?

 


 

That would almost certainly confirm it is a graphics card problem, unfortunately 😞

 

Is the laptop still under warranty?  Even if it is... you should still run the diagnostics tests.

But whether the results suggest there's nothing wrong with the hardware - or not... I'd be contacting Dell tech support anyway, and advising them of the problem.

 

You can't be expected to put up with a problem like that, when the laptop is still under warranty. 

From experience, I've found that:   “Beauty is in the eye of the beer-holder”!!

 

XPS M1730:

Smoke Grey Magnesium Alloy Chassis - with White LED Backlights
17" UltraSharp WUXGA Widescreen TFT (1920 x 1200) with TrueLife
Intel Core 2 Duo Processor T9300 @ 2.50GHz (800 MHz FSB, 4MB L2 cache)
4GB (2x 2GB) Patriot Signature PC2-5400 @ 667MHz
DUAL 512MB Nvidia 8800M GTX cards in SLi + 128MB Ageia PhysX
640GB SATA II (2x 320GB WD Scorpio Black 7200rpm)
8x Super-Multi DVD±RW
Creative X-Fi Notebook (ExpressCard) + Creative GigaWorks T40 Series II
Integrated 2MP Webcam
Dell Wireless 355 Bluetooth 2.0 Module
Intel Next-Gen Wireless-N Mini-Card
TV Tuner and Dell Travel Remote Control
4-in-1 Flash Card Reader (SSD/MMC/MS Pro/xD)

230W AC Adapter / 9-cell Lithium-Ion Battery

Windows 7 Home Premium (64bit)

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gregmy123
1 Copper

Re: XPS M170 Display Issue

Hello,

 

Not under warranty, darn it. I ran complete diagnostic and the video memory failed test.

So I will contact Dell and see if I can order the graphics card and install myself.

 

Thank you!

 

 

gregmy123 

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