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XPS M170 Display Issue
Hi,
My laptop diplay has started to distort-many rows of multicolored blocks across the screen.
Can anyone help me with this?
I deleted the Graphic Card driver and installed latest driver from Nvidia and used system restore-no help.
OS: XP Media Center Edition SP2
CPU:2.00GHZ RAM:2GB Graphic Card-Nvidia Geforce GO 7800 GPX
Thank you
gregmy123
TheRealFireblad
4.6K Posts
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June 4th, 2008 02:00
Welcome to the forums :smileyhappy:
That sounds like a problem with the graphics card... but I'd suggest you run the diagnostics tests (F12/Fn at startup), to see if you can get confirmation?
BTW: What's with the weird choice of font? It's not nearly as easy to read as this forum default?
gregmy123
5 Posts
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June 4th, 2008 14:00
Hi
I will run the diagnostic. the distortions show up on a secondary monitor so it most likely is Graphics Card? By the way can I use a second monitor while in Safe Mode?
Sorry about the font! I was messing around with Arial Black.
Thank you!
Gregmy123
TheRealFireblad
4.6K Posts
0
June 5th, 2008 04:00
That would almost certainly confirm it is a graphics card problem, unfortunately :(
Is the laptop still under warranty? Even if it is... you should still run the diagnostics tests.
But whether the results suggest there's nothing wrong with the hardware - or not... I'd be contacting Dell tech support anyway, and advising them of the problem.
You can't be expected to put up with a problem like that, when the laptop is still under warranty.
gregmy123
5 Posts
0
June 5th, 2008 12:00
Hello,
Not under warranty, darn it. I ran complete diagnostic and the video memory failed test.
So I will contact Dell and see if I can order the graphics card and install myself.
Thank you!
gregmy123