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December 26th, 2013 11:00

XPS Ultrabook SMART Short Self Test Failed

Kindly .I have bought my new XPS 12 Ultra book 2 days ago .When i receive it i had to check for diagnoses via Dell check up software that was already in the labtop.After completing the checking i found this error code Failed (Error code: WHD16-UBY) when it was on SMART Short Self Test & give me this Message "The device reported an invalid percent complete value in the test status field of the SMART READ DATA command response data: 000000FAh" ....They advice me to replace the SSD .Also note that i changed it with one else but got the same problem.  Please i appreciate it if you could provide me with some help .

Also u can contact me directly on .

Many Thanks

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87.5K Posts

December 26th, 2013 12:00

With a system this new, your best bet is to call and ask for a replacement system.

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