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3 Posts
0
7301
XPS13 (2015)
Dear all,
I bought A brand notebook since Mar 2015 with lip cover display doing on and off display. When I contacted Dell since beginning May 2015, they say that they will send a service guy on site to repair as there is no more service centre in Singapore. It is already 2 weeks and I still have not get a schedule to be repaired.
Did any of you have this problem, please help
Dell-MohanG
184 Posts
0
May 13th, 2015 23:00
Hi Anson G,
Thank you for reaching out to us here, we apologize for the inconvenience. We request you to share the service tag of the system so that we could check and assist you further. We have Sent you a friend request, please accept the friend request and click on the private message to send the service tag to us.
Anson G
3 Posts
1
May 15th, 2015 20:00
I have yet to get a good reply.
Thanks
Dell-MohanG
184 Posts
0
May 19th, 2015 00:00
Hi Anson G,
As requested earlier please share the service tag on a private message by accepting the friend request that I have sent, so that we could check and assist you further.
Anson G
3 Posts
0
May 19th, 2015 23:00
I have done it. It shows how slow Dell has become
Dell-MohanG
184 Posts
0
May 19th, 2015 23:00
Hi Anson G, Unfortunately we have not received the service tag information yet, hence we request you to click on the private message option on the page and send the service tag of the system so that we could check and assist you further.