PaulF1973
1 Copper

XPS13 9350 Battery dead?

I've had it for 4 whole weeks and my XPS13 9350 seemed fine. But now:

- it won't turn on unless it is connected to the main power supply
- while plugged it to the main power supply the battery meter is stuck at 37%
- if I pull out the power cable while it is turned on it switches off immediately

What is wrong with it ?

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1 Reply
9 Rhodium

RE: XPS13 9350 Battery dead?

It's most likely a bad battery - call Dell for warranty service.

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