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XPS15 9550 Boot Issues

I have a XPS15 9550 and spilled tea (chinese tea without any sugar) onto the laptop back in early August!  I ordered a certified refurbished motherboard from eBay and installed it.  I have the following issues:

  1. It has taken very long time to complete the POST and it has trouble doing the restart. 

  2. I am also having issue with my wifi as the connection keeps dropping out.  This issue is repeatable both at home and work.

I suspect that I have to do some changes to the BIOS setting and I would like to find out if I can get a copy of the correct BIOS setting for this laptop?

I also have a working XPS 13 9350 and I am not sure if I can use the BIOS setting for this 9350 laptop for reference and make changes to the BIOS setting for 9550?

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Community Manager
Community Manager

RE: XPS15 9550 Boot Issues

Hi berniedin,

Thanks for posting.

Apologies that your computer is not working well after spilling a liquid in it.  Here is the link to the BIOS program:  http://dell.to/2xAQyb9

Once you have the OS installed, please be sure to install the drivers in the proper order: http://dell.to/2xAQxUw

Dell-Robert P
Social Media Support
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