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mstonestreet
1 Copper

audio not installed since last update dell xps 13... only one month old.... Help!!

since the last round of updates my audio has stopped working, have been trawling the internet for solutions but nothing has worked... please help 

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RE: audio not installed since last update dell xps 13... only one month old.... Help!!

Hello. sorry for the late reply, but I just now saw your post.

You did not include the full model name of your laptop in your post, nor which version of Windows you have, so go to the Some Recent Issues FAQ, and scroll down to the XPS section, and see if your model and issue are listed there.

Jim Coates -- 15 years on the Dell Laptop Audio boards -- since 2/6/04 

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mstonestreet
1 Copper

RE: audio not installed since last update dell xps 13... only one month old.... Help!!

Hi Jimco,

thanks for getting back to me, I have solved the issue, I de activated windows driver update and updated the realtec driver!

thanks mark

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8 Krypton

RE: audio not installed since last update dell xps 13... only one month old.... Help!!

I have solved the issue

Mark, if you tell me what model you have, I would like to add it to my notes. Thanks.

XPS 13 9333, 9343, 9350, or 9360

Jim Coates -- 15 years on the Dell Laptop Audio boards -- since 2/6/04 

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