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Arif alam
1 Copper

automatic fan on

Hi,

I have installed windows 10 in my Inspiron 15 3542.
When I shutdown the computer, sometimes the fan keeps running till the battery drains out.

Then I have to keep pressing power button and power off the laptop.

Previously I had Windows 8.1 and no issues at all.

Any healpful ideas guys?

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2 Replies
Moderator
Moderator

RE: automatic fan on

Hi ARIF ALAM,

Does the system restart / hibernate fine? 

Update the BIOS - http://dell.to/1RAXnfb- restart the system and check.

Restart the system and check in safe mode - http://bit.ly/1LHcO2c

Create a new local admin account and check - http://bit.ly/1JoFhcw

If the issue is not resolved, then create a system restore point and then uninstall the video driver from device manager and shutdown the system and check if it goes off. Install the driver from the vendor site and check - Intel.com and nvidia.com or from the support site - link above.

Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.

Let us know if you have any other queries.

Thanks and Regards,
DELL-Rishi
Social Media and Communities Professional
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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jessy.holiday
3 Silver

RE: automatic fan on

if u havent fixed this yet. go to device manager, go to intel management engine, disable driver. problem fixed

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