Unsolved
This post is more than 5 years old
1 Message
0
6796
battery and power
I have the l702x 3d version which i never used but the problem is two things to see if the forum has any answers for most important is my battery never gave charger longer than two hours then later would say charge 100 percent but would only give 10 minutes of charge then would not work unless power supply being attached now today will not power on. Does the system require a functional battery for it to power on at all.
Second issue have two usb 3.0 that work and two usb 2.0 that do not any thoughts.
DELL-Ravi Ch
7 Technologist
7 Technologist
•
7.1K Posts
0
August 31st, 2014 06:00
Hi mcsab,
I would suggest you to update the BIOS on the computer. Please enter your service tag # on the link below, then download the BIOS required onto the system and install it.
http://dell.to/18r60nI
Also, I would suggest you to run the test on USB ports on the system.
1. Open the link http://dell.to/14YjKb2
2. Select ‘Hardware’ under ‘Choose a Diagnostic Type’.
3. Select ‘USB’.
4. Click on ‘Run Diagnostics’ button.
5. Let me know if the results.
Please let me know if this helps.